Privacy policy

We are pleased about your visit to our website femme-deluxe.com and your interest in our company. Protecting your personal data, such as date of birth, name, telephone number, address, etc., is an important concern for us. The purpose of this privacy policy is to inform you about the processing of your personal data that we collect when you visit our website. Our data protection practices comply with the legal regulations of the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR). This privacy policy serves to fulfil the information obligations under the FADP and the GDPR. These can be found, for example, in Art. 19 et seq. FADP and Art. 13 et seq. GDPR.

Controller

The controller within the meaning of Art. 5 lit. j FADP and Art. 4 No. 7 GDPR is the person who alone or jointly with others determines the purposes and means of the processing of personal data. The controller according to Art. 4 No. 7 GDPR is also the recipient of the personal data within the meaning of Art. 4 No. 9 GDPR. Any possible third-party recipient will be indicated separately. With regard to our website, the owner and controller is: Sabrina Streit Fashion, Untermüli 116300 Zug, Switzerland. E-Mail: sas@femme-deluxe.comTel.: 0041796528100

Provision of the Website and Creation of Logfiles

Each time our website is accessed, our system automatically collects data and information from the accessing device (e.g., computer, mobile phone, tablet, etc.).

What personal data is collected and to what extent is it processed?

(1) Information about the browser type and version;

(2) The operating system of the accessing device;

(3) Hostname of the accessing computer;

(4) The IP address of the accessing device;

(5) Date and time of access;

(6) Websites and resources (images, files, other site content) that were accessed on our website;

(7) Websites from which the user's system accessed our website (referrer tracking);

(8) Notification whether the access was successful;

(9) Amount of data transferred

This data is stored in the log files of our system. These data are not stored together with personal data of any specific user, so that individual website visitors cannot be identified.

Legal Basis for the Processing of Personal Data

The processing of personal data is carried out according to the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP or Art. 2 Swiss Civil Code) as well as Art. 6 para. 1 lit. f GDPR (legitimate interest).

Purpose of Data Processing

The temporary (automated) storage of the data is necessary for the course of a website visit in order to enable the delivery of the website. The storage and processing of personal data also takes place to maintain the compatibility of our website for as many visitors as possible and for combating abuse and troubleshooting. For this purpose, it is necessary to log the technical data of the accessing computer in order to be able to react as early as possible to display errors, attacks on our IT systems and/or errors in the functionality of our website. In addition, the data serve us to optimize the website and to ensure the general security of our information technology systems.

Duration of Storage

The aforementioned technical data are deleted as soon as they are no longer required to ensure the compatibility of the website for all visitors, but at the latest 3 months after accessing our website.

Restriction, Objection, Correction, and Deletion Options

You can request restriction of processing in accordance with Art. 18 GDPR at any time, or object to processing in accordance with Art. 21 GDPR, as well as request correction or deletion of the data in accordance with Art. 16 or 17 GDPR. Which rights you have and how to exercise them can be found at the bottom of this privacy policy.

Special Functions of the Website

Our website offers you various functions, during the use of which personal data is collected, processed, and stored by us. Below we explain what happens to this data:

Order Form

What personal data is collected and to what extent is it processed?

The data you enter in the form fields, such as address, name, first name, etc., are processed by us for the purpose mentioned below.

Legal Basis for Processing Personal Data

The processing of personal data is carried out according to the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP or Art. 2 Swiss Civil Code) as well as Art. 6 para. 1 lit. b GDPR (implementation of (pre-)contractual measures).

Purpose of Data Processing

The purpose of data processing is to process your order so that we can fulfill or initiate the contract concluded with you.

Duration of Storage

The data will be deleted as soon as they are no longer needed for processing the order and there are no legal retention obligations. In general, the legislator provides for a retention obligation of 10 years.

Objection, Processing, Correction, and Deletion Options

You can restrict processing in accordance with Art. 18 GDPR at any time, object to processing in accordance with Art. 21 GDPR, as well as request correction or deletion of the data in accordance with Art. 16 or 17 GDPR. Which rights you have and how to exercise them can be found at the bottom of this privacy policy.

Necessity of Providing Personal Data

The information in the order form is necessary to conclude a contract. If you do not fill in the mandatory fields or do not completely fill them in, we cannot process the order you want.

Contact Form(s)

What personal data is collected and to what extent is it processed?

The data you enter into our contact forms, which you have entered into the input mask of the contact form.

Legal Basis for the Processing of Personal Data

The processing of personal data is carried out according to the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para 2 FADP or Art. 2 Swiss Civil Code) as well as Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR (consent by clear affirmative action or explicit consent).

Purpose of Data Processing

The data collected via our contact form(s) will only be used to process the specific contact request that comes in via the contact form. Please note that, in order to fulfill your contact request, we may also send you emails to the address you provide. This serves to confirm that your request has been correctly forwarded to us. However, sending this confirmation email is not mandatory for us and is for your information only.

Duration of Storage

After processing your request, the data collected will be deleted immediately unless there are legal retention periods.

Restriction, Objection, Correction, and Deletion Options

You can request restriction of processing in accordance with Art. 18 GDPR at any time, or object to processing in accordance with Art. 21 GDPR, as well as request correction or deletion of the data in accordance with Art. 16 or 17 GDPR. Which rights you have and how to exercise them can be found at the bottom of this privacy policy.

Necessity of Providing Personal Data

The use of the contact forms is voluntary. You are not obliged to contact us via the contact form, and you may also use the other contact options provided on our site. If you wish to use our contact form, you must fill in the fields marked as mandatory. If you do not fill in the necessary information, you either cannot send the request or we cannot process your request due to a lack of information.

Live Chat Function

Scope of Processing Personal Data

The data you enter in our live chat, such as name and content.

Legal Basis for the Processing of Personal Data

Processing is carried out according to the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP or Art. 2 Swiss Civil Code) as well as Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR (consent by clear affirmative action or explicit consent).

Purpose of Data Processing

The data collected via our live chat will only be used to process the specific requests that come in via our live chat.

Duration of Storage

After processing your request received in our live chat, the collected data will be deleted immediately unless there are legal retention periods.

Restriction, Objection, Correction, and Deletion Options

You can request restriction of processing in accordance with Art. 18 GDPR at any time, or object to processing in accordance with Art. 21 GDPR, as well as request correction or deletion of the data in accordance with Art. 16 or 17 GDPR. Which rights you have and how to exercise them can be found at the bottom of this privacy policy.

Necessity of Providing Personal Data

The use of live chat is voluntary. You are not obliged to contact us via live chat. You may also use the other contact options provided on our website. If you do not enter the required information, you cannot use our live chat.

Newsletter Sign-Up Form

What personal data is collected and to what extent is it processed?

By signing up for the newsletter on our website, we receive the email address you entered in the sign-up field and, if applicable, further contact data, if you provide it via the newsletter sign-up form.

Legal Basis for the Processing of Personal Data

Processing is carried out according to the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP or Art. 2 Swiss Civil Code) as well as Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR (consent by clear affirmative action or explicit consent).

Purpose of Data Processing

The data collected in the newsletter registration form will only be used by us for sending our newsletter, in which we inform you about all our services and news. After registration, we will send you a confirmation email containing a link that you must click to complete your newsletter registration (double opt-in). By doing so, you give your consent to data processing according to Art. 6 para. 6 FADP.

Duration of Storage

You can unsubscribe from our newsletter at any time by clicking the unsubscribe link, which is included in every newsletter. Your data will be deleted immediately after unsubscribing, provided there are no legal retention obligations. Similarly, your data will be deleted immediately if registration is not completed. We reserve the right to delete your data without giving reasons and without prior or subsequent notice.

Restriction, Objection, Correction, and Deletion Options

You can request restriction of processing in accordance with Art. 18 GDPR at any time, or object to processing in accordance with Art. 21 GDPR, as well as request correction or deletion of the data in accordance with Art. 16 or 17 GDPR. Which rights you have and how to exercise them can be found at the bottom of this privacy policy.

Necessity of Providing Personal Data

If you wish to use our newsletter, you must fill in the fields marked as mandatory and confirm the email address by clicking the double opt-in link. The information for the newsletter registration is necessary to use the newsletter service. The details are used exclusively for sending our newsletter. If you do not fill in the mandatory fields, we cannot provide you with our newsletter service.

Disclosure of Information to Third Parties

Processing of personal data is carried out according to the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP or Art. 2 Swiss Civil Code).The disclosure of information to third parties depends on the scope of the activities or offers of our website or our business model described below. In principle, we retain your information only as long as necessary and treat it confidentially. Exceptions include the transfer of personal data to debt collection service providers, public bodies and authorities, and private individuals who are entitled to it by law, court decisions, or official orders, as well as transmission to authorities for the purpose of initiating legal proceedings or for criminal prosecution, should our legally protected rights be attacked.

Integration of External Web Services and Processing of Data Outside the EU

On our website, we use active content from external providers, so-called web services. When you access our website, these external providers may receive personal information about your visit. Data processing outside Switzerland and the EU may occur. You can prevent this by installing an appropriate browser plugin or disabling scripts in your browser. This may result in limited functionality on websites you visit.

We use the following external web services:

Legally ok

We use the Legally ok service from Legally ok GmbH, Schochenmühlestrasse 6, 6340 Baar, Switzerland, E-Mail: hello@legally-ok.com, Website: https://www.legally-ok.com/. Processing is carried out exclusively in Switzerland according to Swiss data protection law. Processing also takes place in a third country outside the EU. For this third country, an adequacy decision by the Commission exists. On the EU Commission's website (Link: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_de) you will find an up-to-date list of all adequacy decisions.The legal basis for transmission and processing is Art. 31 para. 1 FADP and Art. 6 para. 1 lit. c GDPR. The use of the service helps us to comply with our legal obligations.With the help of the service, the content of our legal texts is loaded onto our website. The respective current legal texts are loaded via this integration. Further technical modules related to legal texts or legally required elements may also be loaded.Information about your rights regarding processing can be found at the end of this privacy policy.Further information on the handling of transmitted data can be found in the provider's privacy policy at https://www.legally-ok.com/datenschutz/.

Shopify

We use the Shopify service from Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, D04 XN32 Dublin, Ireland, E-Mail: hilfe@shopify.de, Website: https://www.shopify.de/. Processing takes place, according to the Swiss authorities, in secure third countries. The list of countries and further information can be found at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. Processing also takes place in a third country outside the EU. For this third country, an adequacy decision by the Commission exists. On the EU Commission's website (Link: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_de) you will find an up-to-date list of all adequacy decisions. The legal basis for the transfer of personal data is, according to Art. 31 para. 2 lit. a FADP and Art. 6 para. 1 lit. b GDPR, the contract already concluded or to be concluded between you and us. With Shopify's CRM, we can operate our shop and provide it to you. Information about your rights regarding processing can be found at the end of this privacy policy. Further information on the handling of transmitted data can be found in the provider's privacy policy at https://www.shopify.de/legal/datenschutz.

Information about the Use of Cookies

Scope of Processing Personal Data

On various pages, we integrate and use cookies to enable certain functions of our website and to integrate external web services. "Cookies" are small text files that your browser can store on your access device. These text files contain a unique character string that enables the browser to be uniquely identified when you return to our website. The process of storing a cookie file is also known as "setting a cookie". Cookies can be set by our website itself as well as by external web services.

Legal Basis for the Processing of Personal Data

Relevant are Art. 6 et seq. FADP (principles) as well as Art. 6 para. 1 lit. f GDPR (legitimate interest) or Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR (consent). Which legal basis applies can be found in the cookie table below. In general, for cookies collected based on legitimate interest, our legitimate interest is to ensure the functionality of our website and the services embedded therein (technically necessary cookies). In addition, cookies may increase user-friendliness and enable more personalized addressing. We have weighed your interests and ours. With the help of cookie technology, we can identify, analyze, and track individual website visitors only if the website visitor has consented to the use of cookies according to Art. 6 para. 6 FADP or Art. 6 para. 1 lit. a GDPR.

Purpose of Data Processing

Cookies are set by our website or external web services to maintain the full functionality of our website, improve user-friendliness, or pursue the purpose specified with your consent. Cookie technology also enables us to recognize individual visitors via pseudonyms, such as individual or random IDs, so that we can offer more personalized services. Details are listed in the following table.

Duration of Storage

The cookies listed below are stored in your browser until they are deleted or, in the case of a session cookie, until the session expires. Details are listed in the following table:

_shopify_essential	femme-deluxe.com	Website operator	This cookie is used for displaying and functioning of the online shop.	Performance of contract	Session	Configuration
_shopify_test	com, femme-deluxe.com	Shopify	This test cookie is used to test the payment methods of Shopify.	Legitimate interest	Session	Security
cart_currency	femme-deluxe.com	Website operator	This cookie stores the selected currency for display on the website and in the shopping cart.	Legitimate interest	Approx. 14 days	Configuration
localization	femme-deluxe.com	Website operator	This cookie is set in connection with the Shopify shop system. It stores the location of the website visitor and is used in connection with the checkout.	Legitimate interest	Approx. 12 months	Configuration

Right to Object, Withdrawal of Consent, and Deletion

You can configure your browser as you wish so that the setting of cookies is generally prevented. You can then decide on a case-by-case basis whether to accept cookies or accept them in general. Cookies can be used for various purposes, e.g., to recognize that your access device has already been connected to our website (permanent cookies) or to save recently viewed offers (session cookies). If you have expressly given us permission to process your personal data, you may revoke this consent at any time. Please note that the lawfulness of the processing carried out on the basis of consent until revocation remains unaffected.

Data Security and Data Protection, Communication by Email

Your personal data is protected by technical and organizational measures during collection, storage, and processing so that it is not accessible to third parties. In the case of unencrypted communication by email, complete data security cannot be guaranteed on the transmission path to our IT systems, so we recommend encrypted communication or postal mail for information requiring a high level of confidentiality.

Duration of Data Storage and Rights of the Data Subject

Duration of Storage

We store personal data only to the extent and for as long as it is necessary to fulfil the purposes for which the data was collected, we have a legitimate overriding interest in retaining it, or we are legally obliged to do so.

Right to Information

You have the right to request confirmation as to whether we process personal data about you. If this is the case, you have a right to information about the information named in Art. 25 et seq. FADP or Art. 15 para. 1 GDPR, unless disclosure by the data controller may be refused, restricted, or deferred (see Art. 26 et seq. FADP or Art. 15 para. 4 GDPR). We are also happy to provide you with a copy of the data.

Right to Rectification

According to Art. 32 para. 1 FADP or Art. 16 GDPR, you have the right to request the correction of incorrectly stored personal data (such as address, name, etc.), unless a legal obligation stands in the way of this claim. You can also request a completion of the data stored by us at any time. Any such adjustment will be made promptly.

Right to Deletion

According to Art. 17 para. 1 GDPR, you have the right to have the personal data we have collected about you deleted if

- the data is no longer needed;

- the legal basis for processing ceases to exist due to withdrawal of your consent;

- there are no legitimate reasons for processing;

- your data is processed unlawfully;

- a legal obligation requires deletion.

This right does not exist according to Art. 17 para. 3 GDPR if

- processing is required to exercise the right to freedom of expression and information;

- your data was collected on the basis of a legal obligation;

- processing is necessary for reasons of public interest;

- the data is required to assert, exercise, or defend legal claims.

Right to Restrict Processing

According to Art. 18 para. 1 GDPR, you have the right in certain cases to request restriction of the processing of your personal data.

This is the case if

- you dispute the accuracy of the personal data;

- processing is unlawful and you oppose deletion;

- the data is no longer required for processing purposes, but is needed to assert, exercise, or defend legal claims;

- an objection to processing has been lodged in accordance with Art. 21 para. 1 GDPR and it is still unclear which interests prevail.

Right to Withdraw Consent

If you have given us explicit consent to process your personal data (Art. 6 para. 6 FADP and Art. 31 para. 1 FADP; Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR), you can revoke this at any time. Please note that the lawfulness of the processing carried out on the basis of consent until revocation remains unaffected. Information for which we are legally obliged to retain will be deleted after expiration of the retention period.

Right to Object

According to Art. 21 GDPR, you have the right to object at any time to the processing of personal data concerning you, which was collected on the basis of Art. 6 para. 1 lit. f GDPR (within the framework of a legitimate interest). If you have given us explicit consent to process your personal data (Art. 6 para. 6 FADP and Art. 31 para. 1 FADP), you can revoke this at any time. Please note that the lawfulness of the processing carried out on the basis of consent until revocation remains unaffected. The right only applies if special circumstances speak against storage and processing. Information for which we are legally obliged to retain will be deleted after expiration of the retention period.

How to Exercise Your Rights

You can exercise your rights at any time by contacting the following details: Sabrina Streit Fashion, Untermüli 116300 Zug, Switzerland, E-Mail: sas@femme-deluxe.com Tel.: 0041796528100

Right to Data Portability

According to Art. 20 GDPR, you have the right to receive the personal data concerning you. We will provide the data to you in a structured, commonly used, and machine-readable format. The data can be transmitted either to you or to another controller named by you. We provide you on request with the following data:

- Data collected on the basis of consent (Art. 31 para. 1 FADP and Art. 6 para. 1 lit. a GDPR);

- Data that we have received from you as part of existing contracts (Art. 31 para. 2 lit. a FADP and Art. 6 para. 1 lit. b GDPR and Art. 9 para. 2 lit. a GDPR);

- Data processed as part of an automated procedure.

We will transmit the personal data directly to another controller designated by you if technically feasible. Please note that we may not or only to a limited extent transmit data that encroaches on overriding interests of third parties according to Art. 26 para. 1 lit. b FADP or Art. 20 para. 4 GDPR.

Notifications to the FDPIC and Right to Lodge a Complaint

Affected persons may, according to Art. 49 FADP, notify the supervisory authority if there are sufficient indications that data processing may have violated data protection regulations. The supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).Further information can be found in the FDPIC contact form: https://www.edoeb.admin.ch/edoeb/de/home/deredoeb/kontakt.html

If you suspect that your data is being processed unlawfully on our website, you may, according to Art. 32 FADP, seek judicial clarification of the issue. Generally, a lawsuit pursuant to Art. 28 et seq. Swiss Civil Code should be considered. If you are affected by processing of data by federal authorities, the procedure is governed by Art. 41 FADP. In such cases, you can also contact the FDPIC (see reference to the contact form above).

Right to lodge a complaint with the supervisory authority according to Art. 77 para. 1 GDPR

If you suspect that your data is being processed unlawfully on our website, you may, of course, seek judicial clarification at any time. In addition, you have every other legal remedy available to you. Regardless, according to Art. 77 para. 1 GDPR, you have the right to contact a supervisory authority. The right to lodge a complaint according to Art. 77 GDPR is available to you in the EU Member State of your place of residence, place of work, and/or the place of the alleged infringement, i.e., you can choose the supervisory authority to which you wish to report from the above-mentioned locations. The supervisory authority to which the complaint was submitted will then inform you of the status and results of your complaint, including the possibility of a judicial remedy according to Art. 78 GDPR.